I have an idea that I’m willing to “give to the universe” (because I’ll never get around to doing it myself, haha).. an on-hold music solution that, when a call is picked up/returned to an ongoing call, instead of the music stopping abruptly, fades out (and possibly fade-in to the ongoing call). Another option, though technically much more difficult, would somehow ‘wrap-up’ the song itself – cut to a musical segway to the end section of the song (2-3sec?)..  Acoustically this would make transitioning from hold to call a much pleasant experience subconsciously – given the right kind of music, 2-3 seconds would be all you need to make your caller just that much happier.

I know it’s a stupid idea, but make it for me anyway. MAKE IT NOW.

Tagged with: fade out | on-hold music | wrap-up

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